Web Team

The University of Central Oklahoma Information Technology Web Team includes the Web Services Manager, the Content Administrator, the Portal Administrator, and student Web Assistants.  This team works in coordination with other web staff in departments, colleges, and areas.

Ms. Corina Rucker, Web Services Manager

Primary responsibility as the technology manager in charge of designing, maintaining, and supporting the software for UCO's web site on a daily basis. Works under the general direction of the Director of Computing Services.

• Responsible for the technical support of the web server(s).
• Updates software installation and support/maintenance of web server(s).
• Assists in obtaining and preparing resources for integrating into web site.
• Researches and recommends additional capabilities for the web site.
• Makes designs decisions utilizing strong knowledge of security issues, balancing safety with accessibility.
• Implement proprietary communication protocol (knowledge of HTTP, TCP/IP essential).
• Promptly identify, respond to, and resolve day-to-day concerns.
• Develops tools for the web page developers to use (such as generic form mail script, etc.)
• Creates and coordinates testing of new and existing applications on the web site.
• Provides programming to produce web site management reports.
• Provides support and troubleshoots web related problems.
• Works closely with IT staff to integrate systems.
• Other duties as assigned by supervisor, Vice President for Information Technology or his/her designee, and/or President. 

Mr. Darren Denham, Content Administrator

Primary responsibility is to manage the content for university web pages and general university portal content. Implements, configures and maintains content management system linked to University websites. Ensures that websites are available to the desired audience using appropriate architecture, links, and security. Researches and evaluates new and related technologies. Works under the general direction of the Web Services Manager. Is responsible for supporting and executing responsibilities in managing and maintaining published content over University Internet, extranet and intranet websites. Content management goal is to increase usage and value provided to client-base (internal and external) through the websites published.

• Provide day-to-day operational and administrative support for the (CMS) Content Management System.
• Maintenance of Channels.
• Allocation of responsibilities for content to users.
• Guide authors in preparing content and using concepts and formats designed for Web presentation and delivery.
• Provide limited first-level support along with extensive second-level technical support for the content management services.
• Assist with development of a plan for empowerment of users, user-friendly training and support documentation.
• Assist with the development of a CMS scope and vision.
• Liaise with University personnel to improve the University’s digital presence and usability including navigation and creating a customer centric web experience.
• The duties listed above are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them form the position if the work is similar, related, or a logical assignment to the position.

Vacant, Portal Administrator

Primary responsibility is to provide operational and administrative support for the university portal consisting of web, calendar, email, directory, chat, message board, application and database services. Works under the general direction of the Web Services Manager.

• Provide day-to-day operational and administrative support for the university portal (consisting of web, calendar, email, directory, chat, message board, application and database services).
• Install, configure, monitor, patch, tune, troubleshoot, diagnose, repair and support the portal services to maintain system availability.
• Develop written procedural documentation.
• Provide limited first-level support along with extensive second-level technical support for the portal services.
• Participate in the planning, design and implementation of both upgrades and enhancements to the existing infrastructure as well as new or replacement systems as necessary.
• Execute projects to enhance or expand the portal in order to increase its effectiveness in serving the university community.
• Work in cooperation with other Information Technology staff to integrate systems.
• Other duties as assigned by supervisor, Vice President for Information Technology or his/her designee, and/or President.

Page updated:  21 Apr 2008 10:27:06 AM -0500